Support Desk ​

Haut.AI team is happy to hear your feedback or feature requests or help you with any issues.

Our standard subscription includes technical support for all clients. We do not provide direct support to your application's end-users, but we can assist you in resolving any issues that may affect your customers.

Self-help Guide ​

Before contacting the Support Team, please, firstly:

• check the Trobleshooting section for most common questions
• check the API reference section for detailed API description
• check the Changelog section for the latest updates, that might have affected your application

Support Channels ​

Chat ​

Our support team is available via chat window on the SaaS platform. Our support chat is available during working days from 9:00 to 18:00 Europe CET. To use chat, please click the chat button in the bottom right corner.

Can't see the chat? To use our chat, you need to accept all SaaS cookies. To do so, please:

• Click on "Your Privacy Choices"
• Click "Accept all"
• Click "Save"

Email ​

Alternatively, you can reach out to support@haut.ai or the email of your dedicated customer success manager.